Question 1

Is GoDrop really free?

Accepted Answer

Yes. GoDrop is free for everyone in Singapore. Businesses post drops at no charge, and Delivery Partners keep 100% of what they earn. There are no platform fees, no commission, no subscription, and no middleman taking a cut.

Question 2

Do I need to download an app?

Accepted Answer

No. GoDrop runs in your web browser, so there is nothing to install from the App Store or Play Store. You can add it to your home screen if you like, and job alerts are delivered through Telegram, which most Singapore Delivery Partners already use.

Question 3

How is GoDrop free? What is the catch?

Accepted Answer

There is no catch. GoDrop is built to run lean, with no call centre, no payment processing, and no SMS bills. That is what makes staying free sustainable. Every design choice, from Telegram notifications to direct payment between merchant and Delivery Partner, exists to keep GoDrop free for Singapore.

Question 4

Where does GoDrop operate?

Accepted Answer

GoDrop is built for Singapore only. Pickups, drop-offs, and Delivery Partner matching work island-wide, with addresses powered by Singapore’s national OneMap data.

Question 5

How quickly will a Delivery Partner accept my drop?

Accepted Answer

The moment you post, GoDrop pings nearby eligible Delivery Partners in real time, and the first to accept locks the job. How fast that happens depends on how many Delivery Partners are active near your pickup point and the offer you set. A fair offer gets accepted faster.

Question 6

What can I send, and which vehicle do I need?

Accepted Answer

You can send anything from documents to bulky items. When you post a drop you pick the vehicle that fits (walker, bicycle, motorcycle, car, van, or lorry) or leave it open to any. Only Delivery Partners with a suitable vehicle are pinged about your job.

Question 7

How do I pay the Delivery Partner?

Accepted Answer

You pay your Delivery Partner directly. GoDrop never handles the money. You agree the offer up front when posting the drop, then settle it between yourselves once the delivery is done. There is no escrow, no card processing, and no commission.

Question 8

How do I know my delivery was completed?

Accepted Answer

Your Delivery Partner uploads a photo proof of delivery in the app the moment the parcel changes hands. That photo completes the job and notifies you straight away, so you always have a record of what was delivered.

Question 9

What happens if no one accepts my drop?

Accepted Answer

If a drop is not accepted in time it expires and you are notified, so nothing is left hanging. You can repost it, raise the offer to attract more Delivery Partners, or widen the vehicle type to reach a larger pool.

Question 10

How do I sign up as a Delivery Partner?

Accepted Answer

Open GoDrop, choose “Delivery Partner” at sign-up, and verify your phone with one tap through Telegram. No password, no forms. Once you are in, switch availability on to start seeing nearby drops, and switch it off whenever you are done for the day.

Question 11

Do I need a licence or a particular vehicle?

Accepted Answer

You deliver with whatever you already have: as a walker, or by bicycle, motorcycle, car, van, or lorry. You choose your vehicle type in the app, and you are responsible for holding the proper licence and insurance for it. GoDrop only pings you about drops that match the vehicle you selected.

Question 12

How does GoDrop decide which jobs I get pinged about?

Accepted Answer

When a merchant posts a drop, GoDrop pings the Delivery Partners who fit it: close enough to the pickup, with a matching vehicle, and with availability switched on. You only see jobs you can actually take, and the first Delivery Partner to accept locks it in. Keep the app open so your location stays current. That is how GoDrop knows you are nearby.

Question 13

Does GoDrop track my location?

Accepted Answer

While the app is open, GoDrop refreshes your location roughly every five minutes so it can match you to drops near you. Your coordinates are never shown to merchants. They only see your name, vehicle, and contact details, and only after you accept a job. You can switch location sharing off any time in Settings; while it is off, you will not be matched to nearby drops.

Question 14

How and when do I get paid?

Accepted Answer

The merchant pays you directly, so you keep 100% of the agreed offer. GoDrop never takes a cut. The amount is fixed when the drop is posted, so you know exactly what you will earn before you accept. How you settle up, whether by PayNow or cash, is arranged directly between you and the merchant.

Question 15

What if I accept a job but cannot complete it?

Accepted Answer

If something comes up after you accept, open the job page and use the “Can’t deliver this drop” option to release it, with an optional reason. That frees the drop so another Delivery Partner can pick it up. Release it as early as you can, and accept only the jobs you are confident you can finish. It keeps your rating strong.

Frequently asked questions

Is GoDrop really free?

Do I need to download an app?

How is GoDrop free? What is the catch?

Where does GoDrop operate?